Privacy Policy
Last Updated: August 7, 2026
This Privacy Policy explains how the Testing Group collects, uses, stores, and shares information when you use our website or participate in a laboratory testing group submission.
Our service is limited to coordinating individual testing requests into larger group submissions for testing by an independent third-party laboratory.
1. Information We Collect
We may collect information you provide directly to us, including:
- Name or display name
- Email address
- Phone number, if provided
- Mailing or shipping information
- Account information
- Testing request information
- Sample identification numbers
- Requested compound or test
- Payment and transaction information
- Communications you send to us
- Information needed to coordinate your laboratory submission
We may also collect limited technical information when you use the website, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Referring website
- Basic website usage and analytics information
2. Sample and Vendor Information
You are not required to disclose the vendor, seller, manufacturer, or source of your sample to us unless that information is required to complete the laboratory submission.
If you voluntarily provide vendor, batch, lot, or source information, we will use it only for purposes reasonably related to your testing request unless you authorize another use.
We do not independently verify vendor or batch information provided by participants.
3. How We Use Your Information
We may use your information to:
- Create and manage your testing submission
- Identify and track your sample
- Coordinate group laboratory submissions
- Determine when minimum group quantities have been reached
- Process or confirm payments
- Communicate submission instructions
- Confirm receipt of samples
- Communicate with the independent laboratory
- Provide laboratory results or COAs
- Respond to questions or support requests
- Prevent fraud or misuse
- Maintain records of completed submissions
- Improve the website and submission process
- Comply with legal obligations
We do not use sample submission information to make medical, health, treatment, or diagnostic decisions.
4. Information Shared With the Laboratory
We may provide the independent laboratory with information reasonably necessary to perform the requested test.
Depending on the laboratory and requested test, this may include:
- Sample identification number
- Compound or test requested
- Claimed concentration or quantity
- Batch or lot information, if provided and required
- Other technical information necessary for testing
We will generally avoid providing unnecessary personal information to the laboratory.
Whenever practical, samples may be identified using a submission number or other identifier rather than the participant's personal information.
5. Payment Information
Payments may be processed by third-party payment providers.
We generally do not receive or store your complete credit card number, bank account number, or other full payment credentials when payment is handled by an external payment processor.
Payment providers process information according to their own privacy policies and security practices.
We may retain transaction information such as:
- Payment status
- Transaction identifier
- Amount paid
- Date of payment
- Refund information
6. Service Providers
We may use third-party service providers to operate the website and coordinate submissions, including providers for:
- Website hosting
- Email delivery
- Payment processing
- Shipping
- Analytics
- Database hosting
- Security and fraud prevention
- Customer communications
These providers may access information only as reasonably necessary to perform services for us or as otherwise permitted by law.
7. We Do Not Sell Personal Information
We do not sell personal information for money.
We also do not sell participant lists, testing records, vendor information, laboratory results, or submission information to vendors or marketers.
If our data practices change in a way that creates additional privacy rights or opt-out obligations, this Privacy Policy will be updated accordingly.
8. Advertising
We do not use laboratory testing information, COAs, vendor information, or sample information for targeted advertising.
We do not provide laboratory submission information to advertisers for advertising purposes.
9. Cookies and Analytics
The website may use cookies or similar technologies necessary for:
- Account login
- Security
- Session management
- Website preferences
- Fraud prevention
- Basic analytics
If we use third-party analytics services, those services may collect technical information about how visitors use the website.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies or tracking technologies.
10. Laboratory Results
K2 Testing stores only the lab-issued HTTPS URL associated with your submission. We do not download, upload, host, copy, parse, or store the laboratory report or COA file itself.
The report remains hosted by the independent laboratory. Access to the saved link is restricted to the participant associated with the submission and authorized administrators, and it may be delivered to the submission email address.
Unless otherwise disclosed, we will not intentionally make an individual participant's test results public without permission.
If you choose to publish, share, post, or distribute your own laboratory report or COA, that disclosure is controlled by you.
11. Public or Shared Testing
Certain testing programs may specifically involve participants agreeing to publicly share laboratory results for transparency or community research purposes.
If a submission is intended to produce a public result, we will disclose that before submission.
Participation in a public-result program will not automatically authorize publication of your personal contact information.
12. How Long We Keep Information
We retain information only for as long as reasonably necessary for the purposes described in this Policy, including:
- Processing and completing testing submissions
- Providing access to results
- Maintaining transaction records
- Resolving disputes
- Preventing fraud
- Meeting tax, accounting, or legal obligations
Different categories of information may be retained for different periods.
Information that is no longer reasonably necessary may be deleted, anonymized, or aggregated.
13. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, database, email system, or electronic storage method can be guaranteed to be completely secure.
Participants should avoid sending unnecessary sensitive personal information through email, chat, or submission forms.
14. Your Choices
Depending on where you live and applicable law, you may have the right to request:
- Access to personal information we maintain about you
- Correction of inaccurate information
- Deletion of certain information
- Information regarding how your personal information is used or disclosed
- A copy of certain personal information
- Opt-out rights where legally applicable
Some information may need to be retained despite a deletion request, including records necessary for legal, accounting, fraud-prevention, transaction, or dispute-resolution purposes.
15. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act, as amended, if the law applies to our business or processing activities.
Applicable rights may include the right to:
- Know what categories and specific pieces of personal information are collected
- Know the purposes for which personal information is used
- Know categories of third parties to whom personal information is disclosed
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to legal exceptions
- Obtain certain personal information in a portable format
- Opt out of the sale or sharing of personal information where applicable
- Limit certain uses of sensitive personal information where applicable
- Exercise privacy rights without unlawful discrimination
Submitting a privacy request does not affect your ability to participate in ordinary testing services except where the requested deletion or restriction would make it impossible to complete an active submission.
16. Privacy Requests
You may submit a request regarding your personal information using the contact information provided on the website.
We may need to verify your identity before completing certain requests.
For example, we may ask you to confirm information associated with your account, email address, transaction, or testing submission.
We will respond to valid requests within the time required by applicable law.
17. Sensitive Personal Information
Please do not provide unnecessary sensitive personal information.
The Testing Group does not need information such as:
- Social Security numbers
- Medical records
- Medical diagnoses
- Prescription information
- Health insurance information
- Government identification numbers
Laboratory testing coordinated through this service is sample testing and is not intended to create a medical record about the participant.
18. Health Information
The Testing Group is not a healthcare provider, health plan, medical clinic, pharmacy, or medical laboratory providing patient care.
Information submitted through this service should not be treated as a medical record.
The service is not intended to collect protected health information for healthcare treatment purposes.
Do not send medical histories, diagnoses, prescription records, or similar healthcare information unless specifically requested for a lawful and necessary purpose.
19. Children's Privacy
This service is intended for adults.
We do not knowingly collect personal information from children under 18 through testing submissions.
If we learn that a child has submitted personal information through the service, we may delete that information and terminate the associated submission where appropriate.
20. Legal Disclosures
We may disclose information when reasonably necessary to:
- Comply with applicable law
- Respond to a valid subpoena, court order, or legal process
- Protect our legal rights
- Investigate fraud or misuse
- Protect the security of the website
- Protect users or other persons from unlawful activity
We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable privacy requirements.
21. Links to Other Websites
The website may contain links to laboratories, shipping carriers, payment providers, or other third-party websites.
We do not control the privacy practices of those third parties.
Their privacy policies apply when you interact directly with their services.
22. Email and Transactional Communications
If you provide an email address or phone number, we may use it to communicate with you about:
- Your submission
- Payment
- Sample receipt
- Missing information
- Laboratory status
- Results
- Refunds
- Service-related notices
These are transactional communications related to the service you requested.
If we send separate promotional communications, we will provide any opt-out mechanism required by applicable law.
23. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.
The updated version will be posted on the website with a revised "Last Updated" date.
Material changes may also be communicated through the website or other appropriate means.
24. Contact Us
Questions, privacy requests, or concerns regarding this Privacy Policy may be submitted using the contact information provided on the website.
Privacy Summary
We collect only the information reasonably needed to coordinate your laboratory testing submission.
We do not need to know which vendor supplied your sample unless that information is necessary for the requested test.
We do not sell participant information or testing information.
Personal information may be shared with the independent laboratory and other service providers only when reasonably necessary to complete the service or operate the website.